Sonic Telecom guarantees that our products are of the highest quality. If you should have any questions or problems after your purchase, we are ready to assist you. Our expert Technical Support Team can walk you through the answers to all of your questions, from installing your router to analyzing client software errors.

Email Support
Be sure to include your company name and product serial number. E-mail requests will typically be answered within 24 hours. Send an e-mail to:

support@sonictelecom.de

Telephone Support
Please have your product serial number and all relevant information pertaining to your problem ready when calling. All support services are available via telephone at:

+49-(0)6172-5928.0

Fax-Back Support All support services are available via fax. A technical support engineer will respond. All fax back requests will typically be answered within 24 hours. Please be sure to include your serial number and all relevant information pertaining to your problem when sending in your fax. Fax a complete description of your problem to:

+49-(0)6172-5928-288

Support Hours

09:00 to 18:00 GMT (Monday through Friday)